This statement is adapted from https://www2.gov.bc.ca/gov/content/home/privacy page.
Robust Move is committed to protecting your privacy. Robust Move, uses and discloses your personal information in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA) and other applicable legislation. ‘Personal information’ is defined broadly in the Freedom of Information and Protection of Privacy Act as recorded information about an identifiable individual, other than contact information, which is the information used to contact a person at a place of business. The purpose of this privacy statement is to inform you of the personal information that may be collected from you when www.robustmove.com website and how that information may be used.
This privacy statement relates only to the information automatically collected from you as a result of your visit to the website. It does not include information a website requests from you. Submitting a request to move is covered under this statement too.
How is my personal information collected?
www.robustmove.com collect information about your visit, including personal information, through the use of audit logs and cookies. A cookie is a small file stored on your computer by your web browser when using some websites.
What personal information is being collected?
We store no information from your visit. However, Google and other services incorporated into our WordPress Open source website might collect following information:
- The web browser and operating system you are using (e.g. Vista, XP, Safari).
- The date and time of the visit.
- The pages or services accessed.
- If you were on another website before visiting the www.robustmove.com, the URL (web address) of that previous website if it referred you to the www.robustmove.com website.
- The URL (web address) of the first website you visit immediately upon leaving the www.robustmove.com website if you were referred to that website by the www.robustmove.com website.
- The Internet Protocol (IP) network domain name (e.g. shaw.ca) and address (e.g. 22.214.171.124) of the computer you are using. IP address and domain are identifiers that may be used to distinguish between users and identify your internet service provider or your computer itself.
www.robustmove.com, via its websites, will notify you if cookies will be collecting additional information from you. A cookie may remain on your computer after the Internet session finishes (until the cookie expires or is deleted by you).
The www.robustmove.com collects personal information under the authority of section 26(c) of FOIPPA for the purposes stated below in the next section.
What is the purpose for collecting my personal information and how will it be used?
The www.robustmove.com collects personal information through cookies to better understand general user trends at an aggregate level and improve web performance, web services, and website maintenance. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise. The www.robustmove.com collects personal information through security audits to protect against threats from hackers, and for other enforcement and security purposes. The www.robustmove.com does not use this data to determine your identity unless required to do so as part of the “get-a-quote” form, and then, only in compliance with FOIPPA.
Can I opt out of the collection of my personal information?
Your browser may permit you to disable cookies, but you cannot opt out of the information collected for audit purposes. Also, your decision to disable cookies may impair your ability to browse, read, and download information contained on www.robustmove.com websites, and government may be unable to personalize your web experience. However, you may still be able to access www.robustmove.com services by other methods such as personal contact, fax or mail.
What safeguards are in place to protect my personal information?
The www.robustmove.com is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Specifically, access to systems, applications and the collected data is restricted to authorized personnel only. Furthermore, any personal information collected and used for identifying user trends (e.g. IP address) is aggregated and made anonymous during report generation.
How long is information retained?
Some cookies will remain on your computer for only as long as your browser remains open, or until you delete them off your computer. Other cookies will remain on your computer so that you may be recognized when you return to the website. These cookies will expire no later than 18 months from when they are first placed on your computer. Information collected as a part of a cookie or a security audit log is retained for 2 years. Information collected or created by the www.robustmove.com is maintained in accordance with government’s records retention schedules and other legislative requirements.
How can I access and correct information I submit to a web site?
You can review any personal information collected about you by requesting access to it by getting in touch with us.
What about links to external websites from www.robustmove.com websites?
www.robustmove.com websites may include links to external websites. Once you leave a www.robustmove.com website, this privacy statement does not apply. www.robustmove.com is not responsible for the privacy practices or content of external websites.
Who can I contact for more information about this privacy statement?